Privacy Policy

1. Introduction

LoVital is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services or visit our website.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Information provided in consultation requests and questionnaires
• Communication preferences
• Any other information you choose to provide

3. How We Use Your Information

We use the information we collect to:

• Provide and deliver our consultation services
• Respond to your inquiries and fulfill your requests
• Send you administrative information and updates
• Improve our services and website functionality
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Your consent when you submit a consultation request
• Performance of a contract when providing services to you
• Legitimate interests in operating and improving our business
• Legal obligations under Czech and EU law

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Client consultation records are typically retained for a period consistent with professional standards and legal requirements.

6. Your Rights

Under GDPR and Czech law, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. Third-Party Services

We do not sell or rent your personal information to third parties. We may share information with service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

10. International Data Transfers

Your personal data is primarily processed within the European Union. If data is transferred outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

LoVital

tř. Svobody 25, 779 00 Olomouc, Czech Republic

Phone: +420 58 741 90 36

Email: [email protected]